William Hill High 5

Terms and conditions 

1. This “High 5 15% Free Bet Bonus” promotion (the “Promotion”) is promoted, operated and hosted at williamhill.com (the “Website”) by WHG (International) Limited (“William Hill”, “we”, “us”, “our”) a limited company registered in Gibraltar with registered company number 99191 and whose registered office is at 6/1 Waterport Place, Gibraltar.

2. Please refer to the “Definitions” section below for the meanings given to capitalised terms used in these terms and conditions (“Promotion Terms”).

3. The Promotion will run from 00:00:01 (UK time) on 01/01/2018 until otherwise cancelled by us in accordance with these Promotion Terms (the “Promotion Period”).

How does this Promotion work?

4. When you place a qualifying Single Bet (or a number of Single Bets) on the winning horse on the Race Winner market on:

a) any selected UK and Irish jumps (National Hunt) races shown live on ITV; or

b) any other races selected jump races notified by us to you on the Website from time to time,

and in which 6 or more horses participate (a “Promotion Race”) during the Promotion Period (“Initial Bet”) then, if the horse you bet on wins by 5 or more lengths, you will receive a single free bet worth 15% of the value of your winnings (less the amount staked) up to a maximum of £100 per customer, per Promotion Race (“Free Bet”), in addition to your winnings.

5. In order to qualify for this Promotion (and any Free Bet), you must place your Initial Bet between 17:30pm (UK time) on the day before the Promotion Race takes place and the start of the Promotion Race.

6. The value of any Free Bet is calculated as 15% of your winnings for the relevant Promotion Race (i.e. your total returns from qualifying Initial Bets less the total amount staked on those Initial Bets) up to a maximum of £100 per customer, per Promotion Race. For example, if you placed an Initial Bet of £50 on a horse to win in a race in which 6 or more horses participate and that horse won by 5 or more lengths returning £90 (including your £50 stake), your winnings would be £40 (£90 – £50 = £40) and you would receive a Free Bet of £6 (i.e. 15% of £40).

7. Your Free Bet can be redeemed on any market or selection on the “Sports” page on the Website (“Sportsbook Bet”) (subject to the restrictions set out in the “What restrictions apply when you redeem your Free Bet?” section, below) and must be wagered within 4 days of the date on which your Free Bet was credited to your Account (“Bonus Period”).

8. Any unused Free Bets will automatically expire  from your Account at the end of the Bonus Period (and you will not be able to use these Free Bets).

9. If you place more than one Initial Bet on a Promotion Race, all winning bonus amounts for that Promotion Race will be combined and paid as a single Free Bet (up to the maximum of £100 per customer, per Promotion Race).

Which Initial Bets qualify for this Promotion?

10. In order to be eligible for this Promotion, each Initial Bet must be placed:

a) as a Single Bet; Multiple Bets will not qualify for this Promotion. For Initial Bets placed as an Each Way bet, only the part of the bet on the winner of the Promotion Race and not the part of the bet on the selection to place will qualify for the Initial Bet;

b)on the Race Winner market; Initial Bets placed on any other markets (e.g. Betting Without and Place Only markets) will not qualify for this Promotion. If you are unsure of what these markets mean or which bets will qualify for this Promotion, you can contact us for clarification using the contact details on the “Contact Us” page on the Website; and

c)using funds from your Main Balance (you cannot place an Initial Bet (in whole or in part) using a Free Bet or any other free bets or bonuses received from any other promotion).  

11.This Promotion only applies to Pre-race Bets. In-play Bets and any bets settled using the Cash in my bet feature will not qualify for this Promotion (or any Free Bet).

12.The following terms also apply to your Initial bet:

a)6 or more horses must participate in a Promotion Race for your Initial Bet to qualify for the Promotion (and any Free Bets). If fewer than 6 horses participate in the Promotion Race, your Initial Bet will be settled on the remaining runners, however you will not be entitled to receive any Free Bets;

b) Initial Bets placed on Ante Post Races / Future Races, Tote Bet, Pari Mutuel, Unnamed Favourite or Unnamed 2nd Favourite markets will not qualify for this promotion;

c) the result of the Initial Bet is based on the official result declared on the day of the race only. Any amended results of a Promotion Race do not qualify for any Free Bets;

d) in the event of a dead heat (where two (or more) winners are declared), the Promotion will not apply; and

e) and any bets which settled using the Cash in my bet feature will not qualify for this Promotion (or any Free Bets).

13. If any Initial Bet qualifies for a Bet Boost, your winnings will be calculated at the original price, not the boosted price, for the purposes of calculating the value of any Free Bet.

What restrictions apply when you redeem your Free Bet?

14. Free Bets are non-refundable and cannot be withdrawn from your Account. Once you have wagered your Free Bet, however, any winnings from your Free Bet will automatically transfer to your Main Balance from where you will be able to withdraw them as cash or wager them in non-Promotion play.

15. Winnings from wagers placed using Free Bets are calculated as the total returns less the amount staked (including the amount of any Free Bet staked). The value of your Free Bet is therefore not included in, and cannot be withdrawn as part of, any winnings you make from your Free Bet (please note that the “Estimated Return” shown on the “Bet Slip” page on your Account (and on your “Bet Receipt”) shows your returns including the amount of any Free Bet staked).  

16. Free Bets can only be:

a) used on Sportsbook Bets (excluding Pool Bets (e.g. US Racing), Tote Bets and Lottery Bets) and cannot be used on bets / wagers on any other pages of the Website (including the “Vegas”, “Macau”, “Casino”, “Live Casino”, “Games”, “Scratchcards”, “Bingo”, “Poker” or “Virtual” pages);

b) placed as a single bet and cannot be split, meaning that if you place multiple bets when redeeming your Free Bet, your Free Bet will be allocated to the first bet appearing on your “Bet Slip”; and

c) redeemed in full, meaning that if you place a bet for less than the full value of your Free Bet, no “change” nor additional free bets will be awarded.

17. You cannot stake a Free Bet as a qualifying bet for any further free bets or promotions.

18. Cash in my bet feature will not be available for bets placed using a Free Bet.

19. Cash in my bet feature will not be available for bets placed that trigger a free bet as part of a promotion (including this Promotion).

How do you take part in the Promotion?

20. In order to take part in the Promotion, during the Promotion Period you need to stake your Initial Bet (in accordance with the terms set out above) either:
a)on the Website (www.williamhill.com);
b)via mobile (mobile.williamhill.com or via the IOS Mobile App);
c)by text (Text 60609); 
d)over the phone by calling UK Freephone on 0800 0856 296 (“Telebetting”); or 
e)in-store, by visiting your local William Hill shop (“Retail Betting”). The additional terms set out in the “What additional terms apply to Retail Betting?” section below also apply to Retail Betting.

21. Free Bets resulting from Initial Bets placed on the Website, via mobile, by text or by Telebetting will be credited to your Account and will appear as an available “free bet” on the “Bet Slip” page on your Account. We will aim to credit any Free Bet(s) to your Account within 1 hour of the relevant Promotion Race finishing and in any event by midday on the next day following the end of the Promotion Race (UK time). For example, if a Promotion Race ends at:

a) any time between 00:00:00 and 23:59:59 on 11th August (UK time); or

b) at 19:45 on 10th August (local time) but not until 01:45 on 11th August (UK time),

then, in either case, any Free Bet(s) would be credited to your Account by midday on 12th August (UK time).

22. Free Bets resulting from Initial Bets placed via Retail Betting must be claimed in-store. Please refer to the “What additional terms apply to Retail Betting?” section below.

23. For illustrated instructions showing you how to redeem Free Bets on the Website, please refer to the “How do I check that my free bet has been credited to my account?” page on the Website (https://williamhill-lang.custhelp.com/app/answers/detail/a_id/5652/kw/redeem%20your%20free%20bet#redemption_rules).

What additional terms apply to Retail Betting?

24. The following additional terms apply to all Initial Bets placed via Retail Betting:

a) only Initial Bets placed at starting price (i.e. the odds displayed immediately prior to you placing your Initial Bet in-shop) will qualify for the Promotion; 
b) each Initial Bet you place must be worth at least £0.50 in order to qualify for the Promotion (and any Free Bets);
c) any Free Bets must be claimed within 4 days of Promotion Race taking place and must be placed on the same day on which they are claimed; and
d) Free Bets can only be used in William Hill shop that the Initial Bet was placed in.

Promotional Play Restrictions

25. We offer bonuses and promotions to enhance your enjoyment of our games and wagering. We therefore expect that you will participate in all bonuses and promotions fairly, so that our other customers too may enjoy our services. We have set out below certain types of play which we consider to be unfair and which therefore may be in breach of these Promotion Terms:

a) using minimal risk wagering patterns (e.g. low risk wagering, zero risk wagering or equal betting patterns);

b) using multiple accounts to obtain more than the number of bonuses or free bets permitted for each customer;

c) sharing personalised promotional offers or bonuses (i.e. promotions or bonuses which are available to specific customers only) received by you e.g. via email, inbox message, text message, links, URLs etc. with others who were not the intended recipient. This includes accessing promotions or bonuses forwarded to you by others when you were not the intended recipient;

d) concealing your country of residence in order to access a promotion or bonus that is not available in your country of residence;

e) colluding with other customers in order to take advantage of promotions or bonuses; or

f) using more than one account per household or per IP address,

together, “Promotional Play Restrictions”.

26. Where you are in breach of any Promotional Play Restrictions, we may be entitled to cancel any bonuses or promotions applied to your account, reclaim any bonus element of such offers and either settle bets at the correct odds, void any free bets, void any bet funded by a bonus, or remove any subsequent winnings relating to a bonus / free bet. We may also be entitled to levy an administration charge up to the value of the bonus, free bet or additional payment to cover our reasonable administrative costs in respect of any such action that we take.

General Promotion terms

27. In addition to these Promotion Terms, your use of the Website and your participation in any gaming or wagering (including this Promotion) is governed by our general terms and conditions which are available at https://williamhill-lang.custhelp.com/app/answers/detail/a_id/6719 (“General Terms”). You should therefore ensure that you have read and understood the General Terms and these Promotion Terms before taking part in this Promotion. In the case of any discrepancy between these Promotion Terms and the General Terms, these Promotion Terms shall take precedence.

28. Notwithstanding anything else contained in these Promotion Terms, you may withdraw any funds in your Main Balance at any time except where we are required to withhold such funds in order to comply with our legal or regulatory obligations.

29. William Hill has the right to refuse or withhold Free Bets (or any winnings from Free Bets) in the event of funds you have deposited into your Main Balance (including any sums you have wagered) being cancelled or denied by any payment service.

30. William Hill reserves the right to refuse the whole or part of any bet, stake or similar transaction requested by you: (a) where you have breached these Promotion Terms (and/or the General Terms); or (b) at any time in our sole discretion (an “Account Restriction”), except that we will not exercise (or seek to enforce) any such Account Restriction if you have already made one or more qualifying bets in respect of the Promotion and the exercise of our discretion would:

a)  affect your ability to:

i. receive the free bets, or the full expected value of the free bets, from the Promotion, where you have placed all the necessary qualifying bets;

ii. place the remaining qualifying bets required by the Promotion, and consequently receive the free bets, or the full expected value of the free bets, from the Promotion, to which you would be entitled as a result; or

iii. attempt to complete any wagering requirements (if any) specified in these Promotion Terms; or

b) materially affect your ability to complete the qualifying bets required by the Promotion.

31. We will notify you of any Account Restriction that we have applied to your Account and the steps that you should take in order to receive the full benefit of any free bets otherwise removed or altered by the Account Restriction.

32. Please note that you may not participate in the Promotion (and you will not be entitled to receive any Free Bets) if you have previously been excluded by William Hill from participating in promotions or any gaming or wagering on the Website.

33. William Hill reserves the right to cancel or amend this Promotion at any time and without prior notice. Any cancellation or amendment of this Promotion will not affect any Free Bets you have accrued prior to such cancellation or amendment which you will be able to continue to use in accordance with these Promotion Terms.

34. These Promotion Terms shall be exclusively governed by and construed in accordance with the laws of England and subject to the non-exclusive jurisdiction of the courts of England and Wales. 
Definitions

35. In these Promotion Terms, the following definitions shall apply:

a) “Account” means your online account with William Hill which can be accessed via the Website;
b) “Ante Post Races / Future Races” means bets made available on the Website on selected horse races on which the prices compiled by us are offered up to the final declaration stage (i.e. when the final list of entries for the race is confirmed);
c) “Bet Boost” means selected bets on the Website on which we enable customers to enhance their odds;
d) “Betting Without” means a bet on a race winner where the finishing position of one or more horses is discounted for the purposes of working out if your horse is a winner;
e) “Cash in my bet feature” means a feature offered by William Hill on selected bets for which you have the option to settle all or part of a bet at the cash in my bet value displayed on the Website before the relevant selection(s) ends;
f) “Each Way” means a bet consisting of 2 bets on the same selection, one for the winner of the event, and the other for the selection to place; 
g) “In-play Bet” means a bet placed after the relevant selection has already started;
h) “Lottery Bets” means any lottery bets available on the Website;
i) “Main Balance” means the total funds that you have deposited into your Account plus any winnings from redeemed bets (including redeemed Free Bets), which you can withdraw as cash or wager in non-Promotion play at any time;
j) “Multiple Bet” means a linked series of Single Bets where all of the return from the first selection is automatically staked on the second selection as a win Single Bet and so on until all the selections have won, thus giving a return, or until one selection loses in which case the whole bet is lost;
k) “Pari Mutuel” means bets on selected horse race meetings in France held under the rules of the relevant governing body and as made available on the Website;
l) “Place Only” means a bet on a horse to place in the top three (i.e. third, second or first position); 
m) “Pool Bet” means any horse racing pools bets available on the Website; 
n) “Pre-race Bet” means a bet placed before the relevant selection has begun;
o) “Race Winner” means a bet on a horse to win a race; 
p) “Single Bet” means a bet on one selection in one event (e.g. the home team to win in a football match);
q) “Tote Bets” means any Tote bets made available on the Website;
r) “Unnamed 2nd Favourite” means a bet placed before the start of a race on the unnamed second favourite (i.e. the horse with the second lowest starting price); 
s) “Unnamed Favourite” means a bet placed before the start of a race on the unnamed favourite (i.e. the horse with the lowest starting price); and 
t) “US Racing” means bets on US horse race meetings made available on the Website.

36. Please refer to the following pages on the Website for more information about the types of bet / bet markets referred to in these Promotion Terms:

Bet type / market Page on the Website Link to the Website
Ante Post Races / Future Races General Rules (UK and Irish Horse Racing)

Horse Ante Post Prices

https://williamhill-lang.custhelp.com/app/answers/detail/a_id/15311 and

https://williamhill-lang.custhelp.com/app/answers/detail/a_id/15310/kw/antepost

Bet Boost Bet Boost from William Hill https://williamhill-lang.custhelp.com/app/answers/detail/a_id/21905/kw/bet%20boost
Betting Without What are the Pro Racecard, Place Markets, Insurance Markets and Betting Without options on the horse racing coupon? https://williamhill-lang.custhelp.com/app/answers/detail/a_id/9000/kw/betting%20without
Cash in my bet feature What is cash in my bet feature? https://williamhill-lang.custhelp.com/app/answers/detail/a_id/8447/kw/cash%20in
Each Way What is an each way bet and how do I place my bet each way? https://williamhill-lang.custhelp.com/app/answers/detail/a_id/97
In-play Bet What is your bet acceptance policy for in play events? https://williamhill-lang.custhelp.com/app/answers/detail/a_id/3047/kw/inplay
Lottery Bet Lottery Betting Rules https://williamhill-lang.custhelp.com/app/answers/detail/a_id/7484/kw/lottery/related/1
Multiple Bet What bet types are available and how do I place them? https://williamhill-lang.custhelp.com/app/answers/detail/a_id/1066/kw/inplay/related/1
Pari Mutuel Bet International Racing Rules: Other International Racing

International Racing Rules: France

https://williamhill-lang.custhelp.com/app/answers/detail/a_id/15545/kw/pari%20mutueland

https://williamhill-lang.custhelp.com/app/answers/detail/a_id/15541/kw/pari%20mutuel

Place Only What are the Pro Racecard, Place Markets, Insurance Markets and Betting Without options on the horse racing coupon? https://williamhill-lang.custhelp.com/app/answers/detail/a_id/9000/kw/betting%20without
Pool Bet Tote Pool Betting Rules https://williamhill-lang.custhelp.com/app/answers/detail/a_id/7434/kw/pool%20bet
Race Winner UK & Irish Horse Racing Rules: Win https://williamhill-lang.custhelp.com/app/answers/detail/a_id/15374
Single Bet What bet types are available and how do I place them? https://williamhill-lang.custhelp.com/app/answers/detail/a_id/1066/kw/inplay/related/1
Tote Bet Tote Pool Betting Rules https://williamhill-lang.custhelp.com/app/answers/detail/a_id/7434/kw/pool%20bet
Unnamed 2nd Favourite UK & Irish Racing Rules: Favourite Betting https://williamhill-lang.custhelp.com/app/answers/detail/a_id/15400
Unnamed Favourite UK & Irish Racing Rules: Favourite Betting https://williamhill-lang.custhelp.com/app/answers/detail/a_id/15400
US Racing US Racing Rules https://williamhill-lang.custhelp.com/app/answers/detail/a_id/12781/kw/us%20racing
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